For all customer service needs, please contact us at

Please send returns only to:

Wargaming Store c/o Recom Logistik
Marconistr. 20a
50769 Cologne
Germany is operated by Turtle Entertainment GmbH


Turtle Entertainment GmbH
Schanzenstr. 23
D-51063 Köln

Telefax: 0221 880449-799

Business manager authorized to represent: Ralf Reichert and Dr. Andreas Walker
Court of registration: County court Cologne, Germany

Registration Number: HRB 36678

Sales-tax identification number according to §27a of law of sales-tax DE 216 144 739

Usage of Wargaming trademarks and copyrighted materials is authorized by:

Wargaming Group Limited
105, Agion Omologiton Avenue,
Nicosia 1080,

Liability note: Despite thorough checks regarding content, we do not accept any liability for the content of external links.

Online Dispute Resolution

Online Dispute Resolution according to Art. 14, Paragraph 1 ODR Regulation: The European Union provides a platform for online dispute resolution (OS-platform). You can access the page via: